# Waiter/Waitress

> Rotana Hotels · Erbil, Iraq · Full-time · Posted 2026-11-10

**Workplace:** on_site

**Department:** Food & Beverage

## Description

We are currently looking for dynamic and self-motivated Food & Beverage professionals who want to move their careers forward. As a Waiter Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.  
  
**Key Responsibilities:**  
  
\- Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel  
  
\- Greet and seat customers and serve them in a professional, discreet and personalized way  
  
\- Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests  
  
\- Consistently monitor quality of Food & Beverage being served  
  
\- Practice good customer relations and attend to customer complaints queries satisfactorily  
  
\- Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment  
  
\- Responsible for all service preparations before, during and after the service (mis en place and mis en scene)  
  
\- Ensure minimum wastage, breakage and spoilage  
  
\- Actively use upselling techniques to exceed guest expectations and increase revenue

## Requirements

**Education, Qualifications and Experience**  
  
You should ideally have a diploma in hospitality or a vocational training in Food & Beverage with previous experience as a Waiter Waitress in a high-volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essential.  
  
**Knowledge and Competencies**  
  
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have strong attention to detail and should possess the following competencies  
  
\- Adaptability  
  
\- Customer Focus  
  
\- Recognizing Differences  
  
\- Taking Responsibility  
  
\- Teamwork  
  
\- Understanding the Job

## Apply

[Apply at Rotana Hotels](https://apply.workable.com/rotana-hotels/j/ED98AA744C/apply)

---
Powered by [Workable](https://www.workable.com)