# Recreation Receptionist

> Rotana Hotels · Erbil, Iraq · Full-time · Posted 2026-11-11

**Workplace:** on_site

**Department:** Recreation

## Description

We are currently looking for dynamic and self-motivated female Recreation professionals who want to move their careers forward. As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner.  
  
**Key Responsibilities:**  
  
\- Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required  
\- Create a warm welcome and a friendly atmosphere  
\- Issue and retrieve locker keys and towels before and after use  
\- Promote all classes, activities and services that are offered within the club  
\- Post charges in micros that may incurred by guests and members and carry out correct accounting procedures  
\- Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations  
\- Periodically check on the cleanliness and order of the locker facilities  
\- Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available  
\- Encourage sales through full product and price knowledge of offered and available facilities

## Requirements

**Education, Qualifications and Experience**  
  
You should ideally have a diploma in hospitality with previous work experience within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essential. Computer skills are an advantage.  
  
**Knowledge and Competencies**  
  
The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character.  
  
You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing the following additional competencies  
  
\- Understanding the Job  
\- Teamwork  
\- Taking Responsibility  
\- Recognizing Differences  
\- Adaptability  
\- Customer Focus

## Apply

[Apply at Rotana Hotels](https://apply.workable.com/rotana-hotels/j/CB1EE46B96/apply)

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