# Head Waiter / Head Waitress

> Rotana Hotels · Ras Al-Khaimah, United Arab Emirates · Full-time · Posted 2026-11-12

**Workplace:** on_site

**Department:** Food & Beverage

## Description

We are currently looking for dynamic and self-motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of Food & Beverage products, with prompt, accurate and personalized service.

As a Head Waiter, Head Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.

Key Responsibilities:

\- Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation

\- Conduct regular training sessions with the assigned team in line with the departmental SOP's

\- Monitor duty schedules for the respective team

\- Ensure the proper appearance and grooming of assigned employees

\- Work towards the timely setup of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours

\- Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available

\- Maintain a professional and friendly relationship with the outlet patrons to ensure their well being

\- Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel

## Requirements

Education, Qualifications and Experience

You should ideally have a diploma in the hospitality field with a maximum of two years of experience in a similar role.

You must also be fluent in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experience in leadership and supervisory roles are a definite plus.

Knowledge and Competencies

The ideal candidate will be a well-presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care.

You are a hands-on and proactive person with a charismatic and approachable character.

You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing the following additional competencies

\- Understanding Hotel Operations

\- Effective Communication

\- Planning for Business

\- Supervising People

\- Understanding Differences

\- Supervising Operations

\- Teamwork

\- Adaptability

\- Customer Focus

\- Drive for Results

## Benefits

-   Private Health Insurance
-   Paid Time Off
-   Training & Development

## Apply

[Apply at Rotana Hotels](https://apply.workable.com/rotana-hotels/j/B1B7C47030/apply)

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